Travel and Expense Employee FAQs

1. I have entered all the Travel and Expense details in PW, but RO has not received any email for approval?

   After entering all the details in Myself>>Travel & Expense, check the checkbox against the claim/request submitted in Apply/Cancel Claim/Request

   Click on Submit.

   Only after it is submitted, the RO would receive the mail.

2. Why am I not able to select the Cost Center while submitting the claim?

   Please check with your HR if you are

   not able to select cost centre probably you are not mapped against the cost centre.

3. I am not able to view Approved Travel Request in Travel Claim page?

   In Travel Claim page initially the approved Travel Request will not appear in the grid.

   We have to navigate through MySelf>>Travel & Expense>>Apply/Cancel Claim page

   Click on the Apply button, select the "Request Reference ID" from the drop down

   Save the details so that it appears in the Travel Claim page.

4. Will I get an option to upload supporting bills while raising the Travel Request?

   There is no attachment upload field provided for raising a Travel Request.

   Only during raising Travel Claim you will be able to attach files by navigating through Myself >>Travel & Expense>>Apply/Cancel Claim.

   Check the checkbox against the claim  submitted in Apply/Cancel Claim

   Click on Travel and Expense details/Accommodation Expense details/Sundry Expense details

   Click on Add and enter all the necessary details and click on Save.

   Once it is saved the employee would be enabled with a link to Add Attachment where in the employee can attach bills

   Click on Save.

5. Why am I not able to Submit the Travel Claim/Request as it says "Approval Configuration not configured, please contact Admin"?

   The Configuration would not be done hence you are not able to submit the Claim/Request.

   This can be done by navigating through PW Admin>>Travel & Expense>>Approver Configuration

   Select the Transaction type and download the template

   Fill in all the details of the employee - RO,REV ,(Additional approver, Optional Approver if any) and Final approver and upload the file.

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