Survey HR FAQs

1. How do I host a survey? 

     The Survey sub menu (PW Admin >> Survey) allows you to host a survey. To host a survey, perform the procedure Creating a survey.

2. How to add survey questions?

     The Survey sub menu (PW Admin >> Survey) allows you to add survey questions. To add survey questions, perform the procedure To add questions to the survey under Creating a   survey.

3. I have hosted a survey but employees’ are unable to participate. Why?

     There could be multiple reasons:

   • The survey was not mapped to the employees.

   • Validity From Date is entered to be future date.

   • Validity date would have expired.

4. I have selected all the applicability options to map survey but few employees are unable to take part in survey. Why?

     This is because all the details of employees will not be updated in current organization page. It is advisable to use only few of applicability option to map a survey.

5. I have used only one applicability option to map survey but still few employees are unable to participate in survey. Why?

     Check the current organization details of the employee whether all the fields are updated.

6. Can an employee view the results of survey?

      Yes, only if the Result for employees is checked while creating a survey under PW Admin>> Survey. If you want employees to view the results of a survey, check this option in Creating a   survey.

7. Unable to delete record of hosted survey. Why?

     There is no option to delete the surveys hosted.

8. I have hosted a survey, can I add new question into the survey?

     Yes, the Survey sub menu (PW Admin >> Survey) allows you to add new question into the survey. To add new question into the survey, perform the procedure Creating a survey.

Note:               Newly added question/s will reflect to only those who have not participated in survey.

10. How to change the sequence of the questions?

      The Survey sub menu (PW Admin >> Survey) allows you to change the sequence of the questions. To change the sequence of the questions, perform the procedure Creating a survey.

11. Employees have not participated in the survey, how do I re- host / re-enable the survey?

       The Survey sub menu (PW Admin >> Survey) allows you to re-host/re-enable the survey. To re-host/re-enable the survey, perform the procedure Editing a survey.

12. How to conduct interdepartmental survey?

       In PW Admin>>Survey Details >>Survey Details>>Add the survey and update the valid from and valid to dates such that it will be visible to the employees within the date range given.

      Then in PW Admin>>Survey Details>>Survey mapping page, use filter employees according to the department/division for particular type of survey.

13. Can we make any changes once the employees have been participated in survey?

       No, once the employees have been participated in survey, it cannot be edited. Survey needs to end.

14. In which scenario participates can select multiple options?

      “Select default answer “should be set to the required option when we select Multiple Choice   option in Add a questions. If it is not selected or set to default, employee can select all the   options available. 

15. How to copy the template or use the questions which are defined earlier?

       Using “Copy Template" while triggering a new survey in PW Admin>>Survey Details>>Survey Details>>Add, will copy the template which is defined earlier.

16. Can we extend the valid date once the survey has been triggered and employees have been participated?

       Yes, since the expiry date is greater than valid to, HR can extend the date before survey expires.

17. Is employees gets any intimation mail once the survey has been triggered?

       No, employees will not get any intimation mails including from date, valid to and expiration period of date other than in the Action Item or Myself>>My Survey.

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